window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-82344522-1');

Programs, Rebates & Concessions

Programs, Rebates & Concessions2026-01-08T10:40:06+00:00
Do you offer concession rates?2025-12-28T12:18:35+00:00

We support concessions as per the national rules for retailers.

What support is available for low-income customers?2025-12-28T12:18:29+00:00

We support concessions for eligible low-income customers in accordance with national retailer obligations.

What is a Virtual Power Plant (VPP)?2025-12-28T12:18:42+00:00

A Virtual Power Plant (VPP) is a network of connected batteries that work together to provide grid services. When you join a VPP, your battery can be remotely controlled to store and release energy at optimal times to help balance the electricity grid during peak demand periods.

Am I eligible for PDRS incentives?2025-12-28T12:21:15+00:00

To be eligible for PDRS incentives in NSW, you must: be located in New South Wales, have an existing solar PV system or install one with the battery, have a battery between 2-28 kWh usable capacity, use an Accredited Certificate Provider installer, connect to an approved VPP for the highest incentive, not use life support equipment, and have a battery on the Clean Energy Council approved list.

Learn more about SA and NSW schemes.

How do I claim upfront VPP incentives?2025-12-28T12:24:16+00:00

As a Localvolts customer with a battery system, you can claim VPP incentives through our Virtual Power Plant program that participates in both the NSW PDRS scheme and South Australia’s equivalent programs. Simply enrol your battery with Localvolts VPP, provide the necessary consent, and you’ll receive your upfront rebate once your system is connected and verified.

The great thing about participating in our VPP is that you still maintain full control over your energy trading in the marketplace

Does Localvolts count as a VPP program?2025-12-28T12:24:48+00:00

Yes, Localvolts operates a VPP program that qualifies for NSW PDRS incentives and SA REPS incentives. When you connect your battery to the Localvolts VPP, you can earn upfront rebates while also participating in energy trading on our marketplace.

How much can I earn from VPP participation?2025-12-28T12:24:57+00:00

This depends entirely on your battery’s capacity and behaviour. Earnings vary based on how much energy your battery can store and discharge, how often it’s called upon by the VPP, and current market conditions.

How do I apply for hardship assistance?2025-12-28T12:25:32+00:00

To apply for hardship assistance send an email to [email protected]

Find out more about concessions and rebates

Go to Top