• Videos

    Learn about the Localvolts app and how to use it.

  • New Customers FAQ

    Energy plan switching, new connection setup, competitor comparisons, pricing inquiries

  • Partnerships & Business Accounts

    Business and commercial solutions, topics related to non-residential accounts.

  • Programs, Rebates & Concessions

    VPP, rebates, concessions

  • Get Started with Localvolts

    Tutorials and videos to show you how to use the Localvolts app.

  • Developer & API Integration

    API access, technical integration, custom applications

  • Account & Service Changes

    Meter upgrades, tariff changes, control loads, moving house

  • Technical Support

    App issues, outages, service disruptions

  • Energy Trading & Marketplace

    About buying and selling electricity, the marketplace and trading

  • App Access & Registration

    Login problems, password resets, account setup

  • Billing & Payments

    Bills, payments, refunds, disputes, overdue accounts