We have an easy accessible complaints process in place should something go wrong. Please note that you also always have the option to contact the Energy & Water Ombudsman NSW (EWON) at any time for independent advice and assistance. EWON’s contact details are below.

Energy & Water Ombudsman NSW

Freecall 1800 246 545

Freefax 1800 812 291

Post Reply Paid 86550, Sydney South NSW 1234

Email [email protected]

Website www.ewon.com.au

Please use the form below to lodge a complaint with Localvolts. You can review our Complaint and Dispute Resolution Policy here.

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