We have an easy accessible complaints process in place should something go wrong. Please note that you also always have the option to contact the Energy & Water Ombudsman NSW (EWON) at any time for independent advice and assistance. EWON’s contact details are below.
Energy & Water Ombudsman NSW
Freecall 1800 246 545
Freefax 1800 812 291
Post Reply Paid 86550, Sydney South NSW 1234
Email [email protected]