Your Localvolts bill looks different to other retailers. That’s deliberate.
For starters, we call it an invoice, because it’s a bit more detailed than your average electricity bill. Most retailers bundle everything together making things simple, but not very transparent. We show you where every dollar goes and where it comes from. It takes a few extra pages, but once you understand what you’re looking at, you’ll never want to go back to the old way of blindly paying for charges you aren’t even aware of.
Here’s what you’ll find when you open your invoice.
Page one is the essentials. Your account details, how much you owe, when it’s due, and how to pay. Emergency contact numbers if something goes wrong with your supply. Nothing fancy. Just the information you need to sort your invoice and get help if the lights go out.
Page two breaks down the money. Supply charges, usage charges, what you earned from exports, GST, and any post pay costs if they apply. This is where you see the actual cash flow. What you paid for energy versus what the network charged you. No bundling. No hiding fees inside other fees.
Page three is a promise. We tell you upfront that the next pages aren’t just data for the sake of it. They’re your energy story. You deserve to know where your money is going.
Page four shows your energy trends. Month by month usage patterns. How much you bought versus how much you sold. Your carbon emissions footprint. Average daily costs and earnings. This is where you spot seasonal patterns, track your solar performance, and see whether you’re becoming more energy independent over time.
Page five is where it gets interesting. Your energy community. The top five people you bought energy from. The top five people you sold energy to. Often you’ll see “AEMO” listed, which means you were buying or selling from the wholesale market. But when you see actual names, that’s peer to peer energy happening in real time. You’re not just a customer. You’re part of something bigger.
Page six is for the technically minded. Meter readings and data sources. Network tariff information. Maximum demand periods. Generator details if you have solar. Everything is transparent. Your meter data, network charges, and solar output are all there for you to verify.
Traditional energy invoices hide the complexity because it suits the retailer. We embrace it because it’s real and it matters.
Every page serves a purpose. Helping you understand not just what you’re paying, but how you’re participating in Australia’s energy transition.
To learn more about Localvolts, try visiting our support and information pages.
